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Sewer Backup in Richmond Hill

Sewage coming up the floor drain? Stop using water, then call or text. We'll match you with a licensed plumber for main-line backups.

Prefer a form? Start your free match in Richmond Hill

  • โœ“ Licensed & insured
  • โœ“ WSIB covered
  • โœ“ Upfront flat pricing
Plumber in waders working on a sump pump in a flooded basement

What happens when you reach out

  1. Call or text us. Tell us what's going on and your postal code. A photo helps.
  2. We match you with a vetted Richmond Hill plumber. Licensed, insured and WSIB covered. Usually a same-day visit.
  3. The plumber confirms the arrival time with you directly and quotes a flat price before starting.

You approve the price before work starts

The plumber looks at the job and gives you a flat price up front. Say yes and they start. Say no and you owe nothing. Our matching is free, with no obligation.

What to do right now

  1. Stop using every sink, toilet, shower and the washing machine.
  2. Keep kids and pets away from the water. Sewage carries bacteria.
  3. If water is near outlets or the furnace, stay out of the area.
  4. Text us a photo of the floor drain and your postal code.

Sewer Backup in Richmond Hill: what we see

Around Mill Pond and Richvale, mature trees and older sewer laterals mean roots are a common cause of a basement floor drain backing up.

Sewage or dirty water coming up through the basement floor drain, or every drain in the house gurgling at once. Stop using water and text us a photo. We'll match you with a licensed plumber who clears main lines and can camera-inspect the sewer. See how we vet plumbers.

Basement laundry area with water pooled around a floor drain
Water around the floor drain next to the laundry. Stop running water upstairs.

Plumbing services in Richmond Hill

Areas we cover in Richmond Hill

Neighbourhoods: Oak Ridges, Mill Pond, Bayview Hill, Jefferson, Westbrook, Langstaff, Richvale and Elgin Mills. Postal codes starting with L4B, L4C, L4E, L4S. Not sure if you're covered? Text us your postal code.

Plumbers come to you. Also serving Vaughan, Markham, Aurora and North York.

Questions about sewer backup repair in Richmond Hill

Is a sewer backup my problem or the city's?

It depends where the blockage is. Inside your property line is usually the homeowner's pipe. The plumber can camera the line and tell you which side the problem is on.

Will a backwater valve stop this from happening again?

A backwater valve stops city sewer water from flowing back into your basement. It won't fix roots or a broken pipe on your side. Ask the plumber which one you're dealing with.

What does it cost to use you?

Matching is free and there's no obligation. The plumber gives you an upfront flat price before any work starts.

Homeowner taking a phone photo of a leaking pipe under her kitchen sink to text to us

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Helpful guides

Sewer Backup near Richmond Hill

Serving Newmarket, Richmond Hill, North York, Toronto, Aurora, Vaughan, Markham and nearby York Region.

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